Account managers are like the Wizard of OZ in social media. They’re the ones behind the curtain making sure that all your dreams come true. When it comes to knowing your brand, account managers are the ones making sure that the proper strategy is in place.
Community managers are the unsung heroes of the social media world. They are the ones behind the computer helping with the status of your order, retweeting your #NuggsforCarter status or savagely throwing shade at competitors.